Is a child or someone in danger behind the door? Is the stove on or water running?
Call 112 first (fire brigade 150).
Emergency · 24/7
Locked out in Prague? Emergency locksmith 24/7
Call +420 721 517 507 or send us a WhatsApp message. We work non-stop, nights, weekends and public holidays included. We speak English.
A door slammed shut costs from CZK 1,200 in total during the day, including the call-out within Prague. We are usually there within 30 minutes.
Right now
What to do right now
Look for a spare key
A flatmate, neighbour, landlord, Airbnb host or hotel reception may have one. It is the cheapest way back in.
Call us or send a WhatsApp message
Tell us the address, floor and flat number. Not sure where you are? Send your location in WhatsApp.
Ask for the total price
Indicative price, we will tell you the exact price over the phone in advance; materials are charged separately.
Get ready to show you live there
Once the door is open, you show us that you are allowed in. What to show us.
Slammed or locked?
Is your door slammed shut, or locked?
Slammed shut
The door closed behind you, but nobody turned the key. Only the latch is holding it.
Labour from CZK 700 (standard door)
Locked
The door is locked with the key and the key is inside, lost or stolen. Opening it takes more work.
Labour from CZK 1,500 (standard door)
Not sure? Describe the door on the phone or send a photo. Security doors and uPVC or aluminium doors are priced separately, see the price list.
Prices
What you pay in total
Labour + call-out within Prague + time surcharge. Prices in Czech crowns (CZK).
| Rate | Door slammed shutstandard hardwarelabour from CZK 700 + call-out CZK 500 | Locked doorstandardlabour from CZK 1,500 + call-out CZK 500 |
|---|---|---|
| Daytime rateWorking days 7:00–17:00 | from CZK 1,200 | from CZK 2,000 |
| Night rate (+50%)Working days 0:00–7:00 and 17:00–24:00 | from CZK 1,800 | from CZK 3,000 |
| Weekend and public holiday rate (+100%)Saturdays, Sundays and public holidays 7:00–17:00 | from CZK 2,400 | from CZK 4,000 |
| Night rate on weekends and public holidays (+150%)Saturdays, Sundays and public holidays 0:00–7:00 and 17:00–24:00 | from CZK 3,000 | from CZK 5,000 |
Indicative price, we will tell you the exact price over the phone in advance; materials are charged separately.
Airbnb and hotels
Staying in an Airbnb or a hotel?
Contact your host or the reception first. They may have a spare key or their own locksmith. If they ask you to call a locksmith, call us. Agree with the host who pays before we start.
Payment
How you can pay
- Online banking transfer or QR paymentyou get the QR code and payment details on site; not on weekends and public holidays, Czech banks only
- Payment in EUR or USD
- Revolut
- Contactless card payment, including Apple Pay and Google Payyou pay by card on site using a payment terminal on the phone
- CurrenciesCZK, EUR, USD
FAQ
Questions people ask
Do you speak English?
Yes. You can call or write to us in English.
How fast can you get here?
Usually within 30 minutes in Prague, day and night.
Can I pay by card?
Yes. Contactless card payment, including Apple Pay and Google Pay: you pay by card on site using a payment terminal on the phone.
Other options: Online banking transfer or QR payment; Payment in EUR or USD; Revolut. See payment.
What do I need to show you?
Once the door is open, you show us a document with the address, such as an ID card, a tenancy agreement or a letter. If you have nothing, we call the police. We do not write down any details from your documents.
Do I pay if you cannot open the door?
You pay only the call-out, not the labour: during the day CZK 500 within Prague.
Will you damage the door?
We open a door that has slammed shut almost always without damage. A locked door with a security cylinder often has to be drilled, and we replace the cylinder straight away. We carry spare cylinders and basic components with us.
Non-stop · NON-STOP 24/7/365
Need a locksmith right now?
Call us or send a WhatsApp message. We tell you the price before we set off.
+420 721 517 507